Cabin Crew Course

What Will You Learn?

• Aviation and Airline Operations: An introduction to the aviation industry, airline operations, and the role of cabin crew in providing in-flight services.
• Customer Service: Training on how to interact with passengers, including handling special requests, managing passenger complaints, and delivering excellent customer service.
• Safety and Emergency Procedures: Learning crucial safety protocols, including emergency equipment usage, evacuation procedures, first aid, and handling situations like turbulence, fires, or medical emergencies.
• Food and Beverage Service: Training on serving food and beverages onboard, including proper etiquette, meal preparation, and knowledge of various dietary requirements.
• Communication Skills: Enhancing verbal and non-verbal communication skills for effective interaction with passengers and crew members.
• Personality Development: Grooming, dress code, and etiquette training to maintain a professional appearance in line with airline standards.
• Security Procedures: Understanding aviation security measures and procedures for identifying and dealing with potential security threats.