Diploma in Hotel Management

What Will You Learn?

• During the Diploma in Hotel Management, you will learn a wide range of topics, including-
• Front Office Operations: Managing guest check-ins and check-outs, reservations, and customer interactions.
• Housekeeping Management: Maintaining high standards of cleanliness and comfort in guest rooms and public areas.
• Food and Beverage Service: Understanding restaurant operations, menu planning, food safety, and quality service delivery.
• Event Planning and Management: Organizing and managing events, conferences, and banquets, including logistics, catering, and guest services.
• Marketing and Sales: Techniques for promoting hospitality services, customer relationship management, and revenue management.
• Financial Management: Basics of budgeting, accounting, and financial analysis in the context of hotel operations.
• Human Resources Management: Managing staff, team dynamics, and ensuring high standards of service through effective leadership.